Refund Policy
Effective Date: June 7, 2026
This Refund Policy explains the conditions under which refunds may be provided for services offered through our website.
1. Nature of Services
We provide informational guidance and assistance related to printer setup, troubleshooting, connectivity, driver installation, and related technical issues.
Our services are based on guidance, consultation, and informational support.
2. No Guaranteed Results
As our services depend on multiple factors such as device type, software configuration, and user environment, we do not guarantee specific outcomes or issue resolution.
Refund eligibility is not based on results or success of troubleshooting.
3. Eligibility for Refunds
Refunds may be considered only under the following conditions:
- Duplicate payment made in error
- Service not delivered after confirmed payment
- Technical issues preventing access to a paid service session (if applicable)
- Billing errors caused by our system
All refund requests are reviewed on a case-by-case basis.
4. Non-Refundable Situations
Refunds will not be issued in the following cases:
- Change of mind after service has been delivered
- Dissatisfaction with troubleshooting outcomes
- Incorrect use or misinterpretation of provided guidance
- Issues caused by third-party software, hardware, or manufacturer restrictions
- Delays caused by user-side technical limitations
5. Refund Request Process
To request a refund, users must contact us with:
- Full name
- Payment proof or transaction details
- Description of the issue
Contact Email: admin@quickprintsassist.online
Refund requests are typically reviewed within a reasonable timeframe and, if approved, processed using the original payment method where applicable.
6. Processing Time
Approved refunds may take 5–10 business days to reflect in the user’s account, depending on the payment provider or bank.
7. Third-Party Payments
We are not responsible for delays caused by banks, payment gateways, or third-party financial services.
8. Policy Updates
We may update this Refund Policy at any time without prior notice. Continued use of our services indicates acceptance of the updated policy.
9. Contact Information
If you have questions regarding this Refund Policy, you can contact us:
Email: admin@quickprintsassist.online
Address: Office No.503, 93, Block G-6, Nehru Place, New Delhi, 110019, India